It was New Year's holiday. I was watching news on television at home, when was shocked to learn that a customer building was on fire. The phone rang, a EMSD inspector informed me that the fireman's lift in that building was out of order. I was really concerned so I called my colleague on duty and found out the fire broke out at night, our repair team had arrived at dawn and commenced repair works once the building reopened at noon.
Office work would resume the next day, so it was a race against time. Since safety cannot be compromised, the team elected to focus on the less affected elevators, worked through the night to restore them. Eventually, two elevators were repaired first, with the rest within the next few days. The building management company was very appreciative of our efforts and sent us a commendation letter.
